“Much remains uncertain but what I can say for sure is that Shopify has entered a new box. The role we play in the world of commerce has become clearer: we help entrepreneurs become successful merchants. More merchants survived the pandemic than would have without us. Outside of our four walls (ha!) people now understand what Shopify does and what we care about. We are certainly less underestimated. But what’s also certain is that Shopify is more important than ever and in a better position than ever before. We are taking 2020 in stride and finding ways to thrive in the face of so much change. “
Some things profit from shocks, they excel and improved after being exposed to disorder. In spite of the ubiquity of this phenomenon, there is no word meaning the exact opposite of fragile. Nassim Nicholas Taleb coined this term as “Antifragile”.
Shopify has embraced all of the shocks that 2020 has thrown in their way thus far, applying Taleb’s concept and growing from the disruption.
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