fbpx

Marketing & Advertising

Home News Marketing & Advertising

Top Online Store Optimization Tips That Will Increase Sales

Top Online Store Optimization Tips That Will Increase Sales

How to improve your conversion & abandoned cart rate, SEO ranking, sell more products and build the best online store possible

1. Experiment Constantly. You can also learn more tweak more and make your online shop better. 

2. Put money back in your business.

3. Collect email addresses from day one and start the conversion with your audience through newsletter app such as Aweber.

4. Nurture relationships with influencers in your niche.

5. Clearly display shipping & return information so your customers are left with no surprises. Unknown costs kill conversion rates so be transparent. 

6. Write quality product descriptions that describe the product in detail. The customer cannot pick up and touch your products so make sure that your description gives them a clear picture.

7. Design a website that is visually appealing but does not take away from your products. 

8. Find online shops that inspire you, study them, improve on what they are already doing right or not so right.

9. Ask for feedback from your customers regarding your store & products. Use focus groups and heatmaps to constantly get feedback and test and tweak using this information. 

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” Jeff Bezos, Founder of Amazon

10. Make sure your product categories make sense to customers, not just you. Don’t make them think and make sure it is clear and easy to navigate.

11. Set up your social media platforms from Day 1 and actively post to each platform on the schedule that you can maintain. Find your voice with these posts and remember to stick to 80% informative and only 20% selling. 

12. Create valuable content that inspires & educates your customers through multiple forms of media; video, articles, how-to guides, infographics, etc 

13. Video is king in online content. It drives the most engagement and must be part of your marketing strategy. Online video editing tools have made it easy for anyone to create unique content for their brand. 

14. Offer free shipping if possible. Calculated shipping at checkout hurts abandoned cart rates

15. Make sure you have a budget for advertising. When you first launch no one will come to your site if you don’t advertise. Adwords, Facebook Ads, Social Media Ads is a good start but don’t throw money at it blindly. Set specific targeting goals for your campaigns, do A/B testing, and keep refining. 

16. Study your abandoned cart rates, find potential issues, and keep improving the fall-off rate.

17. As the owner, you should talk to your customers. Check-in by email, phone, or WhatsApp. Use Live Chat to find out what they need in real-time on your site. 

online store customer review tips
Listen to your customers

18. Build quality links through guest blogging or by creating sharable content.

19. Use Upsell and Cross-sell apps such as Bold Upsell to boost shopping cart size.

20. Use free trials for Shopify apps to test which ones work for your store. Make sure to back up your theme before installation.

21. Test everything in your store before you go live. Test mobile responsiveness, do test orders with a real credit card, shipping rates, all links, anything that might hurt the customer experience.

22. Do SEO Optimization on your site. Check for broken links, do SEO optimization on images, product pages, H1 & H2 Headers.

23. Use Retargeting Ads to expand your reach.

24. Ask your customers for photos of them enjoying your products and share that on your website, blog, product pages, and social media

25. Ask for testimonials. This can be set up automatically with Shopify Apps such as Judgeme.

26. Use Flash Sales, countdown clocks and limited stock counts to drive urgency. 

Shopify Email Launched Globally

shopify email service launched

Shopify has announced the launch of its new email service, Shopify Email. It is free of charge for all their merchants until the 1st of October 2020.

This is good news for all shop owners, as up to this point one had to use other 3rd party email service providers. No respectable store owner can run a professional website using a Gmail or yahoo address. It lacks professionalism and does not build trust in the brand. Shopify is plugging a big gap in its product offering for merchants with this new feature. It is much easier launching your email within your store, than using another hosting company and having to struggle with DNS settings, etc.

There have often been issues with bad integrations with 3rd party apps that have frustrated many users. This also removes the fear of contacts being copied by unscrupulous App developers.

At this time it is still not known if it will be including important features such as DKIM and DMARC alignment into this new service.

No Setup Required, Fewer Hassles

It does not require any setup and works in your dashboard under the Marketing tab. This is a big plus for users who might not be tech-savvy or those frustrated by constantly struggling with email issues. Who among us has not had issues with constant requests for our passwords or having to call tech support every time your mailing program updates?

Shopify takes on Newsletters Giants

The new services also come with a host of extra benefits in direct competition with newsletter services providers.

One of the most exciting features is templates, which make it easy for users to setup up stunning email campaigns in seconds. The designs look clean and simple as well as easy to update. I’m not sure how much customization is allowed but that might be a good thing when it comes to responsiveness and compatibility.

Built-in Templates

Another compelling feature is that the templates will automatically pull in your company logo, colors, and fonts. This will ensure that your brand identity in your marketing emails is aligned with your store

Shopify already offers powerful analytics data and this is now brought through to the Email section. You will be able to track insightful info about your email campaigns. This is is a must if you want to understand what is working and what needs improvement.

Shopify is taking on the big guns in email marketing by including attributes that used to be the sole domain of the likes of Mailchimp and Active Campaign. Tools such as the ability to segment your users by spending habits in your store will be a fan favorite with merchants. Shopify Emails might be one of the reasons for the split in 2019 between Shopify and Mailchimp as the latter must have seen this as direct competition for their core business.

Extra features, such as the ability to schedule emails and more advanced templates, will be rolled out in the future.

What is the cost of Shopify Emails?

Pricing at first glance looks affordable. Your first 2500 emails are free (although it is not clear if this is per month or lifetime). After that, it will cost you $1 per 1000 emails. This is very generous considering that for now there seems to be no limit to the number of subscribers.

This is certainly an exciting addition to Shopify’s product offering. It also comes in a time when merchants need all the tools they can get to help retain customers and reach new ones. Shopify Emails will also make it a much more attractive offer for new customers who prefer a one-stop solution.

What this means for all the Newsletter Apps in the Shopify ecosystems is another question altogether.

Competitors like Bigcommerce will be keeping a close eye on developments such as this. Up to know they have only offered email forwarding but this might change if the new feature becomes more popular.

This is, however, a positive move from Shopify as they continue to expand on the list of services that come with their e-Commerce solution. It is exciting to see that the Ottawa based e-Commerce giant continues to update and improve its product offering.

Click here for the full article on the Shopify Blog: Shopify Email Is Rolling Out Now and Completely Free Until October 1, 2020

Top Trending Products in the Coronavirus Pandemic

working-from-home-covid-19-crisis-ecommerce

Physical stores are closing their doors across the world due to the global crisis caused by COVID-19. Restaurants, bars, and clubs are suffering due to this global pandemic as people shy away from crowded public spaces. Malls are closing or forced to put in place social distancing procedures to help reduce the number of customers in the store at any one time. The effects on the economy, jobs, and oil prices have been devastating.
A record 3.3 million Americans filed for unemployment benefits in the final week of March 2020; the highest previous record being 695,000 in 1982. This increased to over 6.6 million one week later.

47 million workers are being laid off in the world’s largest economy. A devasting number that will have a ripple effect on other regions as US consumers decrease spending.

Online Retailers to the Rescue


online shopping google trends
Online shopping trend over the past 12 months

In all this carnage one would think that the e-Commerce industry’s hour has arrived. And in most cases that is true. There has been a large spike in sales for what is seen as essential items, as worried consumers prepare for the worst. People have been infamously stockpiling toilet paper since the early days of the outbreak. Staples such a bread, eggs, milk and toiletries have helped boost essentials retailers’ sales by as much as 120% compared to the same period in 2019. Amazon & Wallmart has seen impressive sales with the supply chain buckling at times.

increase in home fitness equipment covid 19
Increased demand for home fitness equipment due to COVID-19

Sellars of home fitness equipment such as weights, home exercise bikes, yoga mats saw record sales as gyms shut down due to safety concerns.
The effects of forced social distancing have meant that people are looking at more ways to stay fit and fight boredom at home.

Products in demand for the home

Many parents are coming to terms with the new reality of having kids at home fulltime. The challenges of working from home and looking after one’s children have driven many parents up the wall. The sales of indoor and outdoor goods have seen an impressive spike in numbers with table tennis & pool tables being some of the popular items. Xboxes and Playstations have also been flying off the shelves.

Fears of a recession, or even the possibility of depression, are sparking an increase in sales for home and garden items. Especially the sale of seedlings and seeds such as tomatoes, spinach, and carrots has been popular with consumers. Two of the world’s largest producers of seeds has stopped taking new orders as demand spiked.

There has been a marked increase in sales of electric goods as shoppers rushed to buy laptops, printers, and desks to help improve their home office.
Interest and sales of remote working tools are up 150% YoY. Meeting tools such as Zoom burst onto the scene, eclipsing well-known industry favorites such as Skype and Microsoft Teams

Zoom vs Skype Search Trend 2020
Zoom vs Skype Search Trend 2020

The Biggest e-Commerce Losers

The fashion industry has taken a big knock in sales with a 51% decline compared to the same period last year. Luxury goods have experienced a similar slump in sales and many brands are canceling events and launches.

Online search volume for flights, hotels and accommodation bookings has been hardest hit. With the lockdown affecting over half the planet, the sector saw a decrease of 37% YOY. Omnichannel retailers(with both physical and online stores), has also seen a drop in sales with many forced to close.

The current environment will impact the world of offline and online sales for years to come. Many industries have been devasted that looked invisible a few months ago. For others more suited for social distancing, lockdowns and working from, it has become a boom time.

An Opportunity in the Disruption

There will be more economic shocks to come in the months ahead yet there will also be opportunities in the chaos. From the Choas comes new birth

Just take a look at the industries born out of the last economic crisis of 2008:

  • WhatsApp,
  • Groupon
  • Instagram
  • Uber
  • Pinterest
  • Slack
  • Venmo
  • Square

It makes one wonder what new innovative services or products will become “essential” in the years to come.

The Robot industry will potentially be one of the biggest winners. There has been an increase in demand for Service Robots in particular as companies look for contactless solutions. Delivery drones, autonomous guide robots, and cars even food preparation robots that will allow the food industry to operate 24/7. Flippy the Fast Food Restaurant Robot is one good example.

The e-Commerce world will have to adapt and get stronger but it will almost certainly play a significant part for the foreseeable future

What do you think will be the next big service or product in the e-Commerce space? Who will be the companies that take the initiative in the next decade? Tell us in the comments section below.

Top Posts

Favorites

Print On Demand with Shopify and Printify

The idea of starting a print-on-demand business is one that many people find enticing.  This business strategy alleviates several...